Frequently asked questions

The price depends on the type of building, its floor area and its year of construction — travel is never charged as a supplement, wherever you are on the territory. The quote form works out the exact amount in a few minutes and presents it itemised, with no obligation on your part.

That depends on the time of year and on your municipality. We agree on the date directly with you once the quote is accepted, rather than announcing a turnaround we could not guarantee.

The visit and the report are the same. What changes is the timing and the use: the pre-purchase inspection informs a buying decision, the pre-sale inspection prepares a listing, and the health check serves to plan the upkeep of a property you are keeping.

It is not required, but it is recommended. Being on site lets you ask your questions in front of the component concerned. If you cannot come, the report is just as complete and the follow-up conversation covers its important points.

Make sure the electrical panel, the furnace, the water heater and the access hatches are clear, and that the water, the electricity and the heating are running. A component that cannot be reached cannot be inspected, and will be flagged as such in the report.

The length varies with the size, the age and the condition of the building. We give you an estimate when the appointment is set, once we know the building.

Yes, at no extra charge. It helps spot anomalies the eye cannot see, such as certain heat losses or traces of moisture, so far as the conditions on the day allow.

The drone is used as a complementary observation tool, depending on the weather and the layout of the site. It is included at no extra charge whenever it can be used, but it does not replace an examination of the roof where one is possible.

No, and no inspection can. An inspection is a visual examination of the components accessible at the time of the visit: whatever is concealed behind a finish or under snow cannot be observed. The report states explicitly what could not be verified.

In under 72 hours after the inspection. If a component calls for a further check, we tell you rather than letting the report run late without explanation.

It is an illustrated digital document. Every observation comes with its photo, its location and an indication of its importance, so as to tell routine maintenance from what calls for prompt attention.

Yes. A follow-up conversation is included in every mandate, precisely because the most useful questions come up on a second reading of the report.

Some cases fall outside the grid: a very large floor area, seven units and more, a commercial or mixed-use building. The form routes them to manual review: no total is shown, and we get back to you with a proposal suited to your case.

We tell you plainly and point you to our trusted-inspectors page. None of your data is passed to them automatically: the next step is yours to take.